Microsoft Dynamics CRM
Microsoft CRM is a customer
relationship management software solution that can track, manage
and report on all customer interactions and permits organisations
to capture just about any type of customer information.
Used by businesses of all sizes it
gives a 360-degree view of customer relationships, saves time by
automating common business tasks, streamlines customer interactions
and has powerful reporting and analysis tools to identify
opportunities and problems rapidly.
Designed to work with Microsoft
Office, Microsoft CRM can deliver lower training costs,
broader user adoption, less application-switching, higher
productivity and a fast return on investment.
Microsoft Dynamics CRM
offers:
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Quick and easy access to all your
data and customer interactions.
Easy customisation of your business processes -
automates repetitive tasks, prompts users, sends e-mails and raises
alerts - so nothing falls through the cracks.
Great mobile support so field
workers get instant access to customer data.
Made simple marketing that makes it easy to build lead
lists, create campaigns, track progress and follow up.
Customer service scheduling that centrally manages all aspects of a
service, from booking and dispatching to tracking and follow
up.
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Talon has considerable experience in
designing and implementing solutions with Microsoft Dynamics CRM so
please call us on 0141 248 5750 if you would like a demonstration
or more information. We are always happy to advise.
