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Welcome
August 2010

Welcome to our late summer newsletter which is a mix of news items and articles along with some links you might be interested in reading.

Like most of you we've been hard at work over the last few months with the Microsoft NAV team, in particular, being very busy. The new version of Microsoft Dynamics NAV, NAV 2009, has kept them on their toes and with the next release  now unveiled and launching in a few months this will keep them going to the New Year and beyond.

We've also updated our website which has been moved to a new content managed site to make it easier to update and add new content.

We hope you like this edition and we'd be delighted to hear from you with any comments. Contact us on news@talonsys.co.uk. In the meantime enjoy the rest of the lovely Scottish summer!

The Talon Team

At last - ACT! integrates with Sage 50
A vastly improved integration feature linking ACT!, Sage's best selling contact management software, to Sage 50 Accounts is finally available.  The link will allow you to fully integrate your accounts data with your customer information stored in ACT! so for example you can see accounts transactions in ACT!

This means:
Better customer relations - staff can see all relevant customer financial details without changing programmes. For example you can see in ACT! when a customer last paid an invoice, what their credit limit is and what was their last purchase.
Improved sales - more data for sales staff so they can see who the most profitable customers are.
Staff save time - all customer and supplier details are up-to-date in both programmes so no need to re-enter data.
Quotes, orders and invoices can all be created in ACT! - so again no need to change programmes and all staff who have access to ACT! can do this.
Happier customers - product information imported into ACT! means customers are always given accurate information about price and stock.

Watch a video to see how it works 
Click here for more information

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Sort Out Spam!
Do you have an ever increasing problem with spam? Not only is it clogging up your inbox but then you have to waste time sorting through it to make sure no important emails are missed.

More than 80% of email volume is spam and spammers are getting ever more sophisticated and spam blocking ever more complicated. In such a scenario, it is not surprising that many companies simply do not have the necessary resources and expertise to combat this constant and ever changing problem.

A possible solution is to use an external spam filter. Click here to find out more or call us to discuss any issues you have with spam.

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Microsoft Dynamics NAV 2009 R2
Microsoft Dynamics NAV 2009 R2 has been unveiled. This release will be available for customers by the end of 2010 which is earlier than expected.

R2 will have a host of functional and reporting improvements particularly on the RoleTailored client. It will also introduce technology that makes the software easier to install on client pcs so lowering costs and removing reasons not to upgrade.  This release will be the last version to include both the Classic and the RoleTailored clients.

The managing vice president at Directions on Microsoft, B. Robert Helm, said the new release was 'technical turning point' and 'it is likely to be a key version for customers and partners that want to move forward with NAV long term.'

Read more about improvements included in release 2

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Staff Update

IT Support
Derek Souter, Systems Manager, has left Talon for pastures new and Mark Eskdale is now working with us to undertake the functions of this role.

Mark has worked in the IT industry for many years and is a very knowledgeable and competent IT professional with wide ranging experience in implementing, developing and supporting IT networks.

We're very much looking forward to working with Mark and believe the change will improve our customer service - so please join us in welcoming him to the company.

Web Design
Another new staff member is Martin McGlade who has joined us as a web designer.  Talon has undertaken web development for a number of years but as more of our clients were looking for increasingly sophisticated designs we knew that we needed greater expertise in this area.  As our experience working with Martin on our own website was such a good one we asked if he would like to work for us on a more permanent basis.  We're delighted he said yes and Talon are now able to expand our services to clients and offer high quality website design.

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Microsoft Office 2010 and Sage
As Microsoft Office 2010 integrates with other software in a completely different way from previous versions, Sage's current products are not supported with this version.
Read more

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Talon Tips - Ribbon Rage
If you've just started using Office 2007 and you've not got to grips with the Ribbon  or the Ribbon sends you into a rage here's a few tips that might help!!
Read more

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Interesting Links

Download Sage's free guide of the month - Top Tips on Cash Flow

Needing motivational business tips?

Get your business listed in Bing

Microsoft Office 2010 has been launched - take a look

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